# Delivery Information

At [Our Company/Your Business Name], we aim to get your orders to you quickly and efficiently. Below, you'll find details on our shipping process, delivery timelines, and how to track your package. If you have any questions, contact our customer support at [email/phone number].

## Order Processing and Shipping
- **Processing Time**: We process and prepare your order for shipment within 1 business day of receiving your confirmed payment (excluding weekends and holidays).
- **Shipping Method**: We partner with reliable carriers (e.g., [FedEx, UPS, or local equivalents]) to ensure safe and timely delivery. Standard shipping is used unless you select an expedited option at checkout.

## Delivery Timeline
- **Estimated Delivery Time**: Once shipped, your product(s) will be delivered within 7 business days (from the date of shipment). This includes transit time and any necessary scheduling.
- **Total Timeframe**: From order placement to delivery, expect 8 business days or less (1 day for processing/shipping + up to 7 days for delivery).
- **Factors Affecting Delivery**: Timelines may vary based on your location, product availability, weather conditions, or customs delays for international orders. We do not guarantee exact delivery dates but strive to meet these estimates.

## Scheduling Your Delivery
- Our delivery partners will use the phone number you provided during checkout to contact you and schedule a convenient delivery time.
- Please ensure your contact details are accurate and that you're available to respond. If we can't reach you, delivery may be delayed.
- For high-value or bulky items, scheduling is mandatory to ensure someone is present to receive the package.

## Shipping Fees and Regions
- **Domestic Shipping**: Free standard shipping on orders over [e.g., $50] within [e.g., the United States/India]. Otherwise, a flat fee of [e.g., $5] applies.
- **International Shipping**: Available to select countries with additional fees and longer timelines (up to 14-21 days). Customs duties and taxes are the customer's responsibility.
- **Restricted Areas**: We may not ship to certain remote or high-risk locations. Check eligibility during checkout.

## Tracking Your Order
- Once your order ships, you'll receive a confirmation email with a tracking number and link.
- Track your package in real-time via our website's "Order Tracking" page or the carrier's site.
- If you don't receive tracking details within 2 business days, contact us immediately.

## Important Notes
- **Business Days**: Timelines are based on Monday to Friday, excluding public holidays.
- **Delivery Attempts**: If no one is available during the scheduled time, the carrier may attempt redelivery (up to 2 attempts) or leave a notice for pickup.
- **Damaged or Lost Packages**: Inspect your delivery upon arrival. Report issues within 24 hours for assistance (see our [Return and Exchange Policy](link) for details).
- **Changes or Cancellations**: You can modify your shipping address or cancel before shipment. After shipment, changes may not be possible.
- **Sustainability**: We use eco-friendly packaging where possible to minimize environmental impact.

We appreciate your patience and understanding. For urgent inquiries or to check order status, reach out to us at info@yoursite.com

*Policy last updated: July 19, 2025*